Rainbow

Need help? Contact us below

Phone: (833) 730-0300
Email: info@zarabe.com

As we dedicate our time to our passion of creating custom rugs, contact us for any further information or to tell us what you dream of. You can also email us at info@zarabe.com.

Need Help?
See our size guide below

Small rugs

Size (ft)	Size (cm)
3' x 5'	91 x 152
4' x 6'	122 x 183
5' x 7'	152 x 213

Medium rugs

Size (ft)	Size (cm)
6' x 9'	183 x 274
7' x 10'	213 x 305
8' x 10'	244 x 305

Large rugs

Size (ft)	Size (cm)
9' x 12'	274 x 366
10' x 14'	305 x 427
12' x 15'	366 x 457

Runners

Size (ft)	Size (cm)
3' x 8'	91 x 244
3' x 12'	91 x 366
4' x 15'	122 x 457

 

Need a custom size? Just let us know and we will make it for you.

Returns

Our customers are our number one priority. If you are not 100% satisfied with your order, then our team will be here to support you getting the issue fixed.

We have a 30-day return policy on all our products, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

View full policy here


Shipping

Shipment processing time
All orders are processed within 1 to 3 business days.
For the ready to go products, our warehouse processes and ships out all orders Mondays - Fridays (excluding major holidays). After placing your order, your package should be shipped within 1 to 3 business days after your order is processed, and you will receive an email with the tracking number soon after. We use different carriers to provide our customers with the best service. Depending on where you live, packages are delivered within 5~10 days from the processing of your order.
For the made to order products, after the order is processed and confirmed, we have a lead time of 2 to 4 weeks to get the product made then shipped.

View full policy here